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Download PDF with full featuresThe Alcatel-Lucent IP Communication Solution is a highly reliable, converged voice, data and application communication solution for mid-sized, large and extra large companies. The same software powers different configurations, making it the world’s most scalable solution for advanced business communication services and applications.
The choice of using traditional, mixed or full IP solutions depends on customer’s business objectives, organization, voice-data convergence projects, and most importantly expected return on investment. In all cases, Alcatel-Lucent solutions are all IP-Ready.
As a key component of the OpenTouch™ Suite, the Alcatel-Lucent OmniPCX Enterprise Communication Server (CS) is a communication software that delivers world-class business telephony features for medium, large and very large sized companies, offering a choice of centralized or decentralized IP telephony solutions to suit your needs. With a capacity of 15,000 to 100,000 users, the Alcatel-Lucent OmniPCX Enterprise Communication Server is one of the world's most scalable advanced business communication systems.
Alcatel-Lucent OpenTouch Multimedia Services complement the OmniPCX Enterprise CS and also support OpenTouch conversation services.
The cornerstone of Alcatel-Lucent’s small-to-medium business (SMB) offering is the OmniPCX Office Rich Communication Edition (RCE).
It’s easy to install, use and maintain. OmniPCX Office RCE platforms cover any SMB communications needs, from 5 to 200 users. OmniPCX Office RCE Communication servers combine a VoIP core with support for digital. And the OmniPCX Office RCE is backed by a broad portfolio of compatible Alcatel-Lucent products for SMBs.
It’s also ready for the future — able to support next-generation applications and services and designed to increase employee efficiency and customer satisfaction today and as your business grows.
The Alcatel-Lucent OpenTouch™ Communications Suite transforms enterprise communications into collaborative conversations and business services. OpenTouch Conversation brings the essence of the OpenTouch Communications Suite to life, supporting seamless interaction across multiple media, devices, and participants, all within the same conversation.
OpenTouch improves the efficiency by providing high quality unified communications all over the organization, from the office workplace, across sites, on the go and across the enterprise boundaries:
Contact centers present many challenges for organizations today. They have become an integral part of an organization’s strategy for providing efficient, flexible, self-service transactions to all prospects and customers. This requires a sophisticated and reliable call distribution system capable of handling voice, while at the same time providing supervisor control. Alcatel-Lucent’s CC Distribution and CC Supervision products deliver all of this and more.
Alcatel-Lucent OmniTouch™ Contact Center Standard Edition is the ideal solution for companies with contact centers that are mainly driven by voice interactions, addressing installations of all types and sizes, from small to large capacities.
OmniTouch CC Standard Edition offers an embedded solution with both Alcatel-Lucent OpenTouch™ Business Edition and OmniPCX™ Enterprise, where contact center capabilities, such as supervision and distribution can be managed within the call server.
The contact center modules available are:
- CC SupervisionCC
- Distribution
- CC IVR
- CC Agent
- CC Outbound
Technology is essential for enterprises to be efficient and to differentiate in a dynamic and demanding market. Network infrastructure is the backbone that, if done correctly, enables the successful adoption of this technology. Corporations are adopting major trends, such as support for next-generation devices, mobility, the bring-your-own-device (BYOD) phenomena, and the movement to the cloud. These trends are driving new demands on the network and creating increased complexity to existing network infrastructures.
The Alcatel-Lucent Enterprise Application Fluent Converged Campus Network solution is built on a comprehensive set of state-of-the-art network equipment and software. The network equipment includes access switches, core switches, wide area network (WAN) routers and management servers.
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A complete set of stackable LAN access switches with market leading resiliency, embedded security and dynamic network performance tuning for real time application delivery.
A new generation of wire-rate 10GbE/ 40GbE core switches, with market leading port density and switching capacity, reduce the need for over subscription and prepare your network for future growth.
A complete line of management tools including: Network and communications elements, data center fabric management.
MPLS switches for private WANs and data center interconnect. Also available are enterprise services routers enabling WAN access while providing a wealth of services from a single box.
Embedded network security, secure on-boarding, device management, guest access and full suite of BYOD services to enforce end-system compliance and ensure a consistent high quality user experience across any access method.
Wireless LAN (WLAN) and instant/access points (I/AP) that support the latest high-speed (IEEE 802.1n) access for small, medium and large networks, as well as unique remote worker features.
The OmniPCX Enterprise Communication Server primarily offers intensive business telephony usages to employees. The server supports basic analog phones, advanced user friendly digital and IP business sets, standard SIP sets and softphones. This flexibility greatly reduces the Total Cost of Ownership of managing a large number of hybrid analog, digital, IP, SIP endpoints.
The Optronics product range has been designed by an expert engineering team to meet and exceed the latest standards. So if you are looking for a high quality range of Fibre Optic and Copper Networking products from a company that is committed to exceptional levels of service and quality then contact us to provide you high quality Optronics products.
The Optronics portfolio of standard and premium fibre connectivity, OSP (Outside plant), CP (Customer Premise) and cable products has been specifically designed for the access network and FTTH (Fibre To The Home) applications.
The access network ranges of products are designed to reach European standards and function to a high optical performance as well as offering the installer ease of use for deployment. Read more ...
Optronics understands that every company needs to make the best use of their IT budget. The short-term cost considerations shouldn’t stand in the way of long-term growth. With this is mind our Optronics Campus/Enterprise portfolio has been developed to ensure that component costs are kept lean without compromising bottom line bandwidth and reliability performance, so critical in modern Campus and Enterprise cabling environments. Read more ...
Optronics understands the impact that today’s crucial technology challenges have on data centre. Optronics unrivalled infrastructure solutions, offer a comprehensive range of integrated Data Cabling Solutions to enable ultra reliable, high bandwidth networks.
With an extensive range of fibre management products, Optronics are one of the few global manufactures to offer such a diverse supported range of products to suit almost all applications. Read more ...
